Voices field empty

Hi Guilherme,

I suppose you set-up the language to portuguese, right ?
You can check the installed voices on your system in the control pannel, programs, programs and features (or uninstall or change a program):

in the list of installed programs, you should find :
– Microsoft Server Speech Platform Runtime : version 11.0.7400.345
– Microsoft Server Speech Recognition Language – TELE (pt-PT) : version 11.0.7400.335
– Microsoft Server Speech Text to Speech Voice : version 11.0.7400.335

Please check these programs and the version: if you have an earlier version, it will not work because the different modules need to be in version 11.0 -> in this case, uninstall these modules and reinstall the program

Hi Carl,
We have updated the program (see update 1.5.1 for download) and you should see in the list of voices all the voices installed on your computer. This should fix your problem.

Hi Pierre,
I uninstalled all the components of the program, including the MS speech components and languages. I then reinstalled 1.5.1 but the voices box is still empty, no matter what language I select. Is there a chance it could be connected to the version of Windows I am running? This is effectively a “tablet” version of Windows 8.1 that is running on an Atom based mini pc. The Micrsoft speech components install in C:\Program Files\Common Files\microsoft shared\Speech and Gazespeaker installs in C:\Program Files\Gazespeaker. Thanks again for your help, Carl

Hi Carl,
It could be to an incompatibility in the versions of the different speech modules.
Could you check in the control panel / programs / the list of Microsoft speech modules ?
You should see:
– Microsoft Server Speech Platform Runtime (x86)
– Microsoft Server Speech Recognition Language – TELE (en-GB)
– … (various languages)
– Microsoft Server Speech Text to Speech Voice (en-GB)
– … (various voices)

all these modules should be in version 11.0.7400.335

if not, uninstall these modules and reinstall

• This reply was modified 9 years, 6 months ago by  Pierre.

Hi again, all of the modules are version 11.0.7400.335. One line of Speech Platform Runtime (x86), 7 lines of Recognition Language (DE,GB,ES,FR,JP,PT,RU) and 7 lines of Text to Speech Voice (DE,GB,ES,FR,JP,PT,RU). It all looks good, but no languages. I installed on my work computer (Windows 7) and the voices show up properly. Could it be something else I have installed on the computer? I have the following items installed besides the operating system, Gazespeaker and Microsoft Speech:
Classic Shell
Google Chrome
K-Lite Codec Pack
Kodi
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable
Microsoft Visual C++ 2013 Redistributable (x86)
Mozilla Firefox
Mozilla Maintenance Service

By the way, I want to thank you for everything you have done with this program. My wife is 58 and has stage 5 Parkinson’s Disease. She can’t use her hands or really move at all and her speech is unintelligible making it impossible for her to communicate. With this program and a Tobii EyeX we have hope she will again be able to communicate with our kids and me. Thanks again for helping people like my wife. Carl

I don’t know what it means, but here you go:

2015-06-05 18:23:40,287 [1] INFO GazeSpeaker.MainWindow starting
2015-06-05 18:23:40,599 [1] ERROR GazeSpeaker.GazeSpeech microsoft voices
System.PlatformNotSupportedException: No voice installed on the system or none available with the current security setting.
at Microsoft.Speech.Synthesis.SpeechSynthesizer.get_InstalledVoices()
at Microsoft.Speech.Synthesis.SpeechSynthesizer.GetInstalledVoices()
at GazeSpeaker.GazeSpeech.LoadVoices()
2015-06-05 18:23:40,630 [1] ERROR GazeSpeaker.GazeSpeech system voices
System.PlatformNotSupportedException: No voice installed on the system or none available with the current security setting.
at System.Speech.Internal.Synthesis.VoiceSynthesis..ctor(WeakReference speechSynthesizer)
at System.Speech.Synthesis.SpeechSynthesizer.get_VoiceSynthesizer()
at System.Speech.Synthesis.SpeechSynthesizer.GetInstalledVoices()
at GazeSpeaker.GazeSpeech.LoadVoices()

I saw the error and reran the installer as Administrator. After it completed I started Gazespeaker. The above is from the log file after starting the program. The errors are exactly the same as earlier in the log file (before I ran the installer as Administrator). Thanks again, Carl

Pierre, It is x86 (32 bit) Microsoft Windows 8.1 with Bing
Carl